Shipping Policy

Delivery Times

Free Shipping on all orders unless the item is bulky and will need to be delivered by trailer such as our wooden outdoor furniture.

Your order should arrive within 2-5 working days unless the item is on pre-order.  In this case, the wait time will be clearly stated. Bulky items and rural addresses can take a bit longer.

We can’t deliver to PO Boxes, so make sure you give us a physical address.


We will email you a tracking number, usually one day after your order has been placed.


We also offer dedicated NZ based customer support and 30-day returns.  For any order enquiries please start a chat.